3 years ago I had frozen shoulder in my left arm non dominant. Painful beyond belief. Now I have it in my right shoulder and it’s double the pain because it’s my dominant side. Previously dicoflonex gel took the edge off so I asked for it again. I had HP last time and...Read more
Company wrote 0 private or public responses to the review from Sep 22.
I called my insurance customer service line today ahead of getting a couple of travel vaccines. I was told the Walgreens near my home was in my network and I could go there to get a Hepatitis a vaccine and it would be completely covered 100%, I wouldn't have to pay a...Read more
Company wrote 0 private or public responses to the review from Mar 15.
I didn't like
- Hate everything
At least the one I didn't get the pleasure of dealing with didnt. I am a provider and called with what should have been a fairly simple issue to deal with. The representative I dealt with was foreign and spoke very well actually. But, he had a difficult time...Read more
Company wrote 0 public responses to the review from Nov 03, 2016.
We have been trying for two years or more to get my brother into intensive treatment and counseling to deal with his alcohol and drug abuse issues, and to get counseling to reach the underlying issues driving those behaviors. He finally got to the point where he...Read more
Company wrote 0 public responses to the review from Feb 18, 2016.
Every time I have an issue with BCBS I have to call the hotline which is hard to find. Their website, although recently updated, is not helpful because I can't add a credit card. You have to add routing numbers and bank account info. You also cannot ask a question...Read more
Company wrote 0 public responses to the review from May 18, 2015.
I didn't like
- Getting passed around
- Inefficient processes
- Customer service
I was 2 days late from the 30 day grace period to pay my monthly policy, so they cancelled me. At the same time they cashed my payment. I called them up and said WTF. They said that's how they do it, so payment doesn't get lost. But they are refunding the check. It is...Read more
Company wrote 0 public responses to the review from Apr 09, 2015.
Following a state-fair hearing and judge’s ruling, Blue Cross continues to play dirty. My friend (Marguerite) has been suffering excruciating pain from the Essure birth control device and has been told by 4 doctors that a hysterectomy is necessary. Blue Cross has...Read more
Company wrote 0 public responses to the review from Nov 07, 2014.
I was enrolled in a plan that did not last the full calendar year. BCBS MN explicitly stated on their website that when a non-calendar year plan ended, that counted as a qualifying event. The customer service representative confirmed it. Literally three weeks after...Read more
Company wrote 0 public responses to the review from Jul 06, 2014.
Surgery Coverage Review
Said Anesthesiologist is not covered During surgery " your benefit do not provide anesthesia when administered by same physician who performed or assisted in surgery. No payment can be made" I have the best plan available at $700 a month premium. And physician had a helper and anesthesiologist was a different person. So three docs in the room
Company wrote 0 public responses to the review from Jun 05, 2014.
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